Common questions, how-to guides, and what to do when something doesn't work the way you expect.
The master is the canonical, editable document — only admins can change it. A saved version is an immutable snapshot, like a release tag. Sharing a version link guarantees the recipient always sees the exact state you sent, even after the master gets updated.
Open File → Export in the editor. Pick CMYK (print) and choose your press profile (US Web Coated SWOP, Japan Color 2001, FOGRA39, FOGRA51, or Korea Standard). The exported PDF's filename will include the profile so the print shop knows which one to apply.
For digital sharing, use RGB.
The assistant only knows what's been added to Organization → Knowledge entries. Upload your manuals, protocols, brand voice docs, and FAQs there — once they're indexed (usually within a minute), the assistant will use them as grounding.
Go to Branding → Brand assets → Logos (or Colors). Click + Add, fill in the slug + SVG / hex, save. Cloudflare auto-deploys in about 60 seconds. After that, anywhere the system references that logo by slug — including documents and presentations — picks up the new asset on next page load.
Open Subscription from your profile menu (bottom-left sidebar). Upgrade to Team for 25 seats or contact sales about Enterprise for unlimited seats. Existing members keep their roles when you upgrade.
Make sure you've selected the text first, then click the format button. If you're still seeing the formatting revert after clicking outside the block, refresh the page — you may be on an older cached version of the editor.
Yes. In the editor, switch to the Tools tab in the top toolbar, pick the target language, and click Translate. The page text gets translated in place; you can hit Undo at any time to restore the originals. Arabic and Hebrew automatically flip to RTL layout.
If your question isn't here, the assistant on the home page can help — it knows your knowledge base. Or reach a human directly.
The fastest path from zero to a branded document:
Documents are made of blocks: text, tables, images, signatures, page breaks, spacers. Each block carries its own style derived from the brand library, so an off-brand color or font isn't possible by accident.
File, Edit, Insert, Text, Table, Layout, Tools). Switch tabs to surface different ribbons of controls.⌘+S saves the master. File → Save as creates an immutable version with a shareable link.The TIBH assistant takes its tone from the brand_voice entries in your knowledge base. To make it sound like you:
TIBH renders everything in RGB by default — that's what monitors use. When you need a press-ready file:
File → Export in the editor.True per-pixel CMYK conversion runs on Cloudflare's render servers — your file is print-ready, not a screen RGB pretending.
Three roles, ordered by access:
Roles are set when you invite someone, and can be changed inline on the Organization → Members page.
For in-depth walkthroughs (custom templates, multi-brand setup, white-labeling), book a call with the team.